Do Not Sell My Personal Information
California Consumer Privacy Act (CCPA) Rights
Good News: We Don't Sell Your Data
Refineo does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.
What This Means
Under the California Consumer Privacy Act (CCPA), you have the right to opt-out of the "sale" of your personal information. However, since Refineo does not engage in any activities that would constitute a "sale" under CCPA, there is no need to submit an opt-out request.
How We Use Your Data
We only share your information with:
- Service Providers: Third parties who help us operate our service (payment processors, hosting providers, email services) under strict contractual obligations
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In the event of a merger or acquisition (with notice to you)
None of these activities constitute a "sale" under CCPA.
Your California Privacy Rights
As a California resident, you have the following rights:
Right to Know
Request information about the personal data we collect, use, and share about you
Right to Delete
Request deletion of your personal information (subject to certain exceptions)
Right to Opt-Out of Sale
Not applicable - we don't sell your data
Right to Non-Discrimination
Exercise your rights without facing discrimination
How to Exercise Your Rights
To exercise your CCPA rights, you can:
Contact Us:
- Email: support@refineo.com
- Subject Line: "CCPA Request - [Your Request Type]"
- Response Time: Within 45 days (may extend to 90 days if complex)
Or Manage Through Your Account:
- • View and export your data: Dashboard
- • Delete your account: Account Settings
- • Manage communication preferences: Communication Settings
Verification Process
To protect your privacy, we will verify your identity before processing requests. You may need to:
- Provide your registered email address
- Confirm account details
- Respond to a verification email
We cannot fulfill requests if we cannot verify your identity.
Authorized Agents
You may designate an authorized agent to submit requests on your behalf. The agent must:
- Provide written authorization signed by you
- Verify their own identity
- We may still require you to verify your identity directly
Categories of Personal Information
We collect the following categories of personal information:
| Category | Examples |
|---|---|
| Identifiers | Name, email, IP address |
| Commercial Information | Purchase history, subscription tier |
| Internet Activity | Usage data, pages visited |
| Professional Data | Content you submit for processing |
See our Privacy Policy for complete details on data collection and use.
Updates to This Notice
We may update this notice periodically. If we begin selling personal information in the future (which is not currently planned), we will:
- Update this page
- Notify you via email
- Provide a clear opt-out mechanism
Additional Resources
Questions?
If you have questions about your privacy rights or our data practices:
Email: support@refineo.com
We're here to help and committed to protecting your privacy.